Fournisseurs / Sell Online to Tour Operators & Travel Agencies

Softvoyage can help Travel Suppliers sell online to Travel Agencies and Tour Operators, in a number of ways.

SIRRVA™, is a highly customizable solution allowing Tour Operators to sell their complete selection of fares and packages, directly from their branded Web Site, 24-hours a day, 7-days a week to agents. By adding SIRRVA™ to your Web site, you can increase your sales while saving on your call center costs.

On the other hand, if you are interested in distributing your products through SIREV™, the leading Canadian Travel shopping tool which is used by thousands of Travel Agents.

Integrated Features & Benefits

The following is a description of the basic features and functionality offered as part of the SIRRVA™ entry-level package.

Shopping Module:
SIRRVA™ searches your database, providing access to the complete list of your travel products, including vacation packages, charter flights, air fares, hotels, cars, etc. Query results are displayed on a single page for the ultimate convenience. Once a fare has been selected, SIRRVA™ performs a last availability check before prompting the shopper to make the reservation and complete the transaction through a secure online form directly integrated in your back-end.

Control Centre:
With flexible and easy-to-use business rules, the Control Centre provides the ability for our customers to customize extensively their offering and consult insightful real-time statistics. SIRRVA™ interface has been ergonomically designed to provide the simplest experience.

  • Minimum Advance Booking Days:
    Travel Suppliers can specify the minimum number of days required to book online ahead of a departure date, ensuring sufficient time for ticket issuance and completion of other paper work. Shoppers outside that window are invited to communicate with an individual agent.
  • Statistics:
    SIRRVA™ offers a comprehensive set of statistics such as reservations’ information, number of site hits, visitors, page views, etc. This information allows Travel Suppliers to continuously adapt their marketing strategies and design to Travel Agencies’ and Tour Operators behaviour.

Look & Feel:
SIRRVA™ can be fully customized with your own brand, and seamlessly integrated to your existing web site.

Back-End & Accounting System Integration:
SIRRVA™ integrates with your back-end & accounting system so that shoppers logging to your Web site with their user name and password are recognized by your back-end. The invoicing, commissioning and reconciliation process is thus seamlessly integrated and automated.

Technology & Hosting:
Our solutions are hosted and delivered remotely to maximize speed of execution, performance, and costs sharing opportunities.

Our server room is equipped with state-of-the-art equipment, connectivity and monitoring devices so your customers enjoy a fast, stable, and secure experience. Softvoyage uses 128-bit SSL encryption, the industry’s strongest security standard.

SIRRVA™ is built on the SAX™ platform using the XML standard language which provides the most flexibility and robustness in today’s interconnected world.

Customer Support:
SIRRVA™ is supported by Softvoyage first-class customer support programs which can extend from normal business hours to 24/7 plans.

Optional Features & Modules

The following provides a list and description of the optional features and benefits offered as part of the SIRRVA™ value-added program. These options are offered on an A-La-Carte basis.

Advanced Control Centre Features:
For the ultimate marketing flexibility, Travel Suppliers can add the following modules to their Control Centre.

  • Advanced Search:
    For any given destination, this module allows shoppers to search for vacation packages using hotel star ratings or hotel names as a search criteria.
  • Rank Display:
    This module enables Travel Suppliers to specify the rank in which the various family of products will be displayed. Products offered within such family will then be listed by order of price.
  • Promotional Icons:
    You can actively influence shoppers’ selection with the display of promotional icons beside selected travel products, based on flexible business rules.
  • Select Fare Advertising:
    This feature allows you to influence shoppers by dynamically displaying select travel products on your homepage or other specified promotional URL.
  • Agent Selector:
    This feature integrates as part of the shopping flow, the selection by the shopper of the individual agent to be credited with the transaction. An email notification will be sent to the individual agent selected for transaction completion and fulfillment.

Alternate Payment Methods:
This feature enables the redemption of points or other non-cash components as alternate payment method for Travelers, and is used as part of loyalty programs.

Last Minute Shopping:
This feature enables the creation of a separate section aimed at last minute discount shoppers.
24/7 Customer Support:
Travel Suppliers selecting this option will get 24/7 support through e-mail and pager notification.